Browse our most frequently asked questions list below to learn everything you need to know!
Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.
All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority.
Currently we only deliver to private parties at private residences. We do not deliver to parks or banquet facilities. All deliveries are for the entire weekend, delivered on Friday and taken down on Monday.
Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water listed under our Water Slide and Water Combos section. When renting a water Inflatable you are responsible for providing a water hose from the water source to where the unit is to be installed.
YES, we only setup inflatable rentals on grass. We use long stakes to anchor the inflatable in place. Please make sure and have any underground hazards marked in advance before we arrive.
NO, at this time we only offer weekend rentals in which we deliver on Friday and take down on Monday.
I am sorry but all delivery times are assigned by us depending on the route. All deliveries will take place on Friday between 8am – 6pm. You will receive an email on Thursday with the estimated time of arrival of the driver. If you are not able to be home at the delivery time scheduled, we recommend that you make sure the account is paid in full, leave all gates unlocked, make sure any pets are put up, and it is good to take a picture of where you would like us to install the unit and email it to us. Give us a call if you have any questions.
No Deliveries to PUBLIC PARKS
No Deliveries to Apartment Complexes
Will NOT setup on gravel or rocky ground
Will NOT setup Inflatable in any streets or cul de sacs
Will NOT setup Inflatable in any Retention Ponds or Retention Areas.
Will not go up or down any steps or stairs to make deliveries.
Will not setup in backyards where the gates are LESS than 44 inches wide unless it is a bounce house only (combos require 44 inch gate)
Will not setup at any event where inflatables are present from another vendor
The area that the inflatable is to be setup MUST be clear of any sticks, rocks, & animal feces prior to delivery!
For any inflatable reservation, we require a $50 non-refundable deposit. This deposit applies towards your balance with the remainder due at time of delivery.
In the event of severe weather conditions (i.e. rain, high winds, or temperatures below 40 degrees.) you agree to contact us before Wednesday at noon of the week of your event to place our weather policy in effect. If a 50% chance of rain or higher or winds above 15mps is predicted the day of your event, at your request we can reschedule your event for another weekend. Your deposit will be used for this future event and must be used within 1 year or you forfeit the deposit. The deposit will NOT be refunded and can only be used to reschedule. Do remember you are receiving the inflatable for the entire weekend. Rain does not hurt our inflatables, if it rains while in your possession, turn off the unit until the rain ends, afterwards you can turn it back on and dry it off with a towel. If winds are above 15mph lessee agrees to turn off the inflatable and keep turned off until the winds are below 15mph. If your backyard is muddy due to rain, this does NOT put the weather policy into effect, we advise you to place tarps out to keep mud off the equipment or find an alternate location.
Still have questions?
Feel free to use our Contact Form to reach out to us anytime.